Every outcome is the result of the system that produced it.

A doctor examines and asks questions before diagnosing your fever.
A mechanic looks at the whole car before explaining a check engine light.
A coach reviews game footage before blaming someone for a losing game.

So how can you actually solve a problem in your organization if you don’t know everything that contributes to it?

Systems in organizations come in three parts:

When you understand what they are and how they all interact, you can identify long lasting solutions to the things that you and your team lose time, money, quality, and energy on.